Learn English: Verizon's Fee Hikes and Loyalty Discount Cuts Upset Customers (hard)

1 week, 6 days ago

Verizon's Fee Hikes and Loyalty Discount Cuts Upset Customers

Verizon recently announced fee increases for various services, impacting numerous customers across their network.

Simultaneously, the company is eliminating loyalty discounts for long-term subscribers, adding insult to injury for many.

Angry customers are voicing their frustrations online, considering switching to rival carriers like AT&T or T-Mobile.

Verizon's strategy, while aiming to push newer plans, appears to be alienating loyal customers and generating significant backlash.

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Source

Original: Mashable

Tags

#Verizon #fees #loyalty #discounts #customer service

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