Verizon recently announced fee increases for various services, impacting numerous customers across their network.
Simultaneously, the company is eliminating loyalty discounts for long-term subscribers, adding insult to injury for many.
Angry customers are voicing their frustrations online, considering switching to rival carriers like AT&T or T-Mobile.
Verizon's strategy, while aiming to push newer plans, appears to be alienating loyal customers and generating significant backlash.